GSIS Takes Legal Action Against IBM

IT giant, IBM might be facing charges from the Philippine Government Service Insurance System (GSIS) for “incalculable damages” that the pension fund sustained due to defective computer software.


GSIS chief legal counsel Estrella Elamparo stated that the issue pertains to IBM’s database management software – IBM DB2, which as early as 2008 has shown problems when handling voluminous data. eventually the system crashed 2mos ago and paralyzed major pension fund operations resulting to major slowdown of claims and loans processing.

“IBM upgraded its database system purportedly to enable it to handle unlimited volumes of data,” Elamparo said. “However, the reported upgrade only worsened the problem because instead of fixing the problem, the database began mishandling data and prevented the simultaneous use of data.”

IBM Philippines however rejects GSIS’ claims. “We are disappointed with the approach taken by GSIS, which is ultimately not helpful to resolving this matter, nor in the best interest of its members.”

from experience, problems like what GSIS is experiencing now might be caused by several things – wrong infrastracture setup, incompatible tools vs purpose/data usage, or sometimes limited/no support from vendors as well. well, let’s wait and see how this shapes up!
read more [inquirer.net]

12 Comments

  1. Anonymous

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    Good information, many thanks towards the author. It is incomprehensible to me now, but in general, the usefulness and significance is overwhelming. Many thanks again and great blog.

  4. Anonymous

    I don't really think that the GSIS management are gonna win this battle against IBM, It is just probably a neglect on the part of GSIS employee that has something to do with the failure on the program or something. It is just my opinion, I am not saying who's fault it is.

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  7. Anonymous

    Hi! Are you interested in getting a banner/ header/ logo/ template/ business cards/ directory or article submissions or SEO works, for your site for no money to improve your site quality, in return we require blog review or guest post from your site http://itpinoy.blogspot.com. Approaching you through this form since I could not find out the email address. Please get back to me if you are interested. This is a special “New Project offer” from us.Name: Joe NathanEmail: joenathanls@gmail.com

  8. Anonymous

    Good information, many thanks towards the author. It is incomprehensible to me now, but in general, the usefulness and significance is overwhelming. Many thanks again and great blog.

  9. Anonymous

    I don't really think that the GSIS management are gonna win this battle against IBM, It is just probably a neglect on the part of GSIS employee that has something to do with the failure on the program or something. It is just my opinion, I am not saying who's fault it is.

  10. Anonymous

    Well done to your web, complete and relevant info that post.Perhaps sometime to exchange the latest information. Happy to visit your blog.Success always for you

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